As of 2023, 58% of Ukrainians possess basic digital skills, matching the EU average. It's noteworthy that over the past six years since the start of digital transformation in 2019, the percentage of adults lacking basic skills has decreased from 15% to 4%.
These findings come from the fourth study on digital skills in Ukraine conducted by "Diia.Education" under the auspices of the Ministry of Digital Transformation of Ukraine.
Despite the ongoing war, Ukrainians continue to be highly active online: 97% have internet access, and 92% use it daily.
The data also confirms that digital literacy significantly impacts economic well-being. Those with high digital skills earn, on average, five times more than those without. Additionally, 59% of respondents reported that digital literacy has opened new career opportunities for them.
This year’s focus has shifted towards attitudes toward artificial intelligence. The study shows that 42% of adults and 70% of teenagers use AI for text creation, information search, and learning. Moreover, about half of the adults and 76% of teenagers have consulted AI for decision-making at least once.
This year's research also included individuals with visual impairments for the first time. They exhibit a high level of digital engagement, but only 3% have a skill level "above basic". The main barrier is the limited adaptation of online services to accessibility technologies.