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Microsoft Unveils New Voice Assistant for Healthcare Professionals

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Microsoft has introduced a groundbreaking voice assistant designed specifically for healthcare professionals, integrating features from the Dragon Medical One dictation system and the ambient listening technology of DAX Copilot.

This innovative tool, named "Dragon Copilot", will assist doctors in swiftly accessing vital information and automatically generating clinical notes, referrals, and other documents. It is part of Microsoft's strategy to reduce the administrative burden that contributes significantly to burnout in the medical field.

Research by Google Cloud indicates that healthcare workers spend up to 28 hours a week on administrative tasks, including paperwork. Dragon Copilot aims to help physicians focus more on patient care by minimizing the time spent on computers and record-keeping. The technology will allow users to edit entries using natural language and pose questions regarding diagnoses or treatments.

In 2021, Microsoft acquired Nuance Communications, a company behind these technologies, positioning itself as a significant player in the medical record automation market. DAX Copilot is already in use across over 3 million patient visits, and with its updated interface, Microsoft hopes to stand out among competitors like Abridge and Suki.

Dragon Copilot will be accessible via a mobile app, web browser, or desktop. Physicians will be able to harness this technology for automatic clinical record generation and efficient processing of medical data. The system is set to launch in the US and Canada in May 2025, with plans for expansion into other countries.