The Ministry of Digital Transformation of Ukraine has announced a collaboration with ElevenLabs, a global leader in voice technology. This partnership aims to incorporate voice interfaces into Ukrainian state services, as stated by Minister Mykhailo Fedorov during IT Arena 2025.

"The future belongs to proactive governments. Ukraine is already moving towards a model where interaction with the state is reduced to a single request or voice message. Our partnership with ElevenLabs gives our digital services a human voice, making them more accessible to everyone. We have proven our capacity for large-scale innovation, and this collaboration will accelerate our transition to a proactive, agent-driven state where artificial intelligence genuinely eases citizens' lives," Fedorov noted.

ElevenLabs' voice technology is already being used to voice a digital twin of Mykhailo Fedorov, which operates as a chatbot on Telegram. The twin recognizes voice messages and responds in the same format.

"Together with the Ministry of Digital Transformation of Ukraine, we are providing digital services with a clear human voice, starting with the digital twin of Minister Fedorov and later expanding this to Diia and other tools. Our goal is simple: to make government services in Ukraine faster and more accessible for everyone," said Mati Stanishevski, co-founder and CEO of ElevenLabs.

ElevenLabs' voice technology will also enhance other state services. Plans include integrating voice AI into the Diia portal and app, as well as innovating educational platforms, specifically using voice functions in government educational applications.

Additionally, voice AI functionalities are planned to be implemented into the internal tools of the Ministry of Digital Transformation. AI assistants will be used for onboarding and supporting the HR team.