Starting August 1, "Ukrzaliznytsia" has made verification through "Dii.Signature" mandatory when purchasing tickets for three domestic trains instead of five, as previously announced.
This was confirmed by the company's press service.
According to "Ukrzaliznytsia", this decision was made in response to numerous complaints from passengers.
Verification will be required for purchasing tickets on the following domestic routes:
- №29/30 Kyiv — Uzhhorod,
- №12 Lviv — Odesa,
- №27/28 Kyiv — Chop.
Trains №105/106 Odesa – Kyiv and №91/92 Lviv – Kyiv have been removed from the previous list.
Additionally, "Ukrzaliznytsia" explained that passengers will need to verify their account in the "Ukrzaliznytsia" mobile app to purchase or return tickets for these trains.
To ensure access for passengers who do not have updated passports or the ability to renew them, ticket sales for these trains will also be available at several ticket offices:
- in Chop (ticket office №2);
- in Uzhhorod (ticket office №2);
- in Lviv (ticket office №1);
- in Odesa (ticket offices №14 and №2);
- in Kyiv (ticket offices №21 and 22).
"We are closely monitoring the results of the pilot project to determine whether we should expand this practice to other routes," the company representatives stated.